COM 612/317
Spring Semester, 2001
Organizational Communication links
Updated February 2, 2001

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General Organizational Web Resources:  Sites that offer gateways to a variety of organizational issues. Several sites explore the role communication should play in organizations.

Voice of the Shuttle:  This is a portal to a variety of resources examining trends in organizations, including knowledge workers, re-engineering, diversity, new organizational designs, labor relations, etc.  Beware that some links no longer exist. 

Communication Abstracts: Communication Abstracts provides summaries of articles from many communication-related articles. La Salle University students are able to search this for free, but only from the La Salle computer system on campus. Talk to Connelly Library about ways of accessing this off campus. When searching, look for either the term "organizational" or specific topics, such as superior subordinate. Our library has some of these journals, or can order articles for you via inter-library loan. “Management Communication Quarterly” and “Journal of Applied Communication Research” are two that feature organizational communication.

Watson Wyatt Worldwide:  Watson Wyatt is an employee compensation and communication consulting firm.  Several links of interest include:

IABC/Watson Wyatt survey on corporate communication
The People Problem in Mergers: Handling communication and concerns during mergers. 
e-HR.com: HR in the e-economy:  A report on the impact of the internet on corporate and employee communication. 

International Association of Business Communicators:  IABC publishes Communication World, a magazine devoted to employee communication and public relations. While the site offers links to the magazine's articles, you have to be a member to access them. One link of interest: 
Talking Business Now.com:  This is a site that features articles for people involved with strategic communication.  Guest access is available, but you have to register to read all the articles. 

Best Practices in Corporate Communication:  This website was set up by the Public Relations Society of America.  It offers a general overview of good corporate communication. While primarily aimed at external communication, it also offers a link to internal communication.

Harvard Business School:  This site offers an overview of some HBS programs.  More specifically, it gives you limited access to abstracts of articles written by Harvard professors, as well as some links to case studies. 

Inventing the Organizations of the 21st Century:  A project of the Massachusetts Institute of Technology.  Links to working papers, position statements on organizational design, and case studies of interesting organizations. 

Managers and Managing:  Sites that have information about managers, their work, and developing effective workplaces

Gallup Organization: Yes, the same people who bring you the Gallup Poll.  Offers a weekly managing newsletter online.  This general page takes you to several management-related Gallup services, including Brand Management, Call Center Management, and Sales Management. 

Some specific columns you might find helpful:
What Makes a Great Workplace?: Gallup researchers identify 12 key dimension of a good workplace.  You need to follow links to read all 12. 
Four Keys to Successful Managers:  Again, based on Gallup research.  Four things that set good managers apart.

Surcon Reports: Private research company specializing in employee research. Website offers some articles on employee issues—follow the link to “Reports.”  You’ll find some information on organizational culture, empowerment, and superior-subordinate communication.   If you're interested, you can follow the links to the "products" they offer to see how a professional company markets communication audit services.

Employer-Employee.com:  A site with lots of superior-subordinate relations advice. Warning—much of this stuff is “consultant talk.”  That is, lots of prescriptions for handling employees and employers, but not a lot to back up that advice. 

Workers and Workplaces:  Trends influencing work life, the work/life balance, and worker rights. 

Fortune: 100 Best Places to Work Cover Story:  Every year, Fortune magazine ranks the top workplaces in America.  This cover story gives you a list of the top 100, plus a series of articles on what makes them good workplaces.  There’s also a nice review of the evolution of human resources initiatives through the 20th Century. 

Center for Work, Technology, and Society:  A division of Berkley’s Center for Organizational Theory.  Some good information on trends in technology, work, and society, especially impact on families.  Contains some heavy statistical information. 

Is There Room for a Soul at Work?:  One of the hot areas of work-life discussions is the notion of workplace spirituality.  This link is to an interview in Workforce magazine with a consultant in this area.   (Click here for a link to Workforce  magazine’s home page—interesting articles on work related issues.)

Workplace Rights:  A project of the American Civil Liberties Union focusing on issues such as surveillance, privacy, and drug-testing. 

Workplace Diversity: An overview article that examines some of the issues involved in diversifying workplaces. 

Office Politics: This is a link to an article on MSNCentral involving office politics. I'm not sure how long the link will remain current, so you may want to check out the article quickly.

Corporate Culture:  An article that provides a framework for examining corporate culture (Hofstede’s Cultural Orientation Model).  Also provides some links to other issues, such as diversity and communication. 

Studies in Cultures, Organizations, and Societies:  Site of the journal by the same title.  Offers abstracts from previous issues, including one on organizational rhetoric. 

My favorite organizational communication comic strip. It's been said that we laugh the most at those things about which we're most concerned. In addition to getting a chuckle, the Dilbert site also features a management newsletter--well, mostly a satire about management newsletter, which provides some insight into some poor practices in organizational communication.