Touchpoints: Leading, Inspiring, and Measuring Performance in the Virtual Workplace
Tuesday, April 14, 2015
12 noon – 1pm
Presented by: Bobbe Baggio, Ph.D., La Salle University
The biggest challenge to success in the virtual environment is leadership. Leading virtually means leading differently. Leaders in the virtual workplace have to listen between the lines, communicate clearly and intuitively. They need to have and to communicate clear expectations for performance, accountability and measurement. These create the roadmap for success. Working virtually means the workers and the organization need to develop a different set of core skills and competencies. The virtual workplace is changing not only how organizations manage but what they manage. They use to manage people, now they must manage results.
The virtual workplace invites organizations to replace power based on charisma and authority, with power based on expertise and contribution. The real reason people get called back to the office is not collaboration or inspiration, but trust. When workers are not in a face to face environment, leadership is not sure how to tap into the creativity, innovation and productivity of their workforce. No virtual workplace can succeed without trust in strong leaders. These leaders need to reach and connect in a way that supports both the virtual worker and the business objectives. The virtual leadership requires focus on and delivery of results.
Leading in the Virtual Workplace
Recognize that working virtually means the workers and the organization need to develop a different set of core skills and competencies. 25%
- Establishing Trust not Fear
- Lose the Straight Jacket
- Use Segmenting
- Listening Between the Lines
Inspiring Performance with Virtual Work
Develop ways to improve performance by offering flexibility and strong support. 50%
- M2Y Connections
- What about the X Factor?
- Augmenting Autonomy
- Mutually Agreed Upon Success: Creating Business Objectives and Road Map
Measuring Success in the Virtual Workplace
Evaluate some practical measures and metrics for success 25%
- VPM (Virtual Project Management)
- Are You Using Firehouse Analytics?
- What Metrics Matter?
- Establishing Golden Opportunities Everywhere
Gaming in Training to Improve Retention, Reduce Accidents, and Improve Profitability
Tuesday, March 10, 2015
12 noon – 1pm
Presented by: Jay Bhatt, President & CEO, MYMIC LLC
•The LEVEtm concept was derived from the realization that in most virtual environment training, especially in cultural training, the totality of the environment is not being used.
•LEVEtm provides new learning effectiveness by replacing traditional, person-to-person interaction with learning from the environment as a whole.
•LEVEtm is differentiated from existing systems, however, by providing richer, deeper, and more effective instruction through delivering learning content via learning objects and assessing learning via assessment objects.
•Learning and assessment content is dynamic, changing within a single experience based upon the actions of the learner.
•The altering content is controlled by an internal LEVEtm instruction management system (IMS) that also ensures appropriate learning and progress reports are delivered to the learners and their organization.
•MYMIC developed and embraced LEVEtm to develop the Virtual Port Training Tool (VPTT) for the Virginia Port Authority (VPA). This learning technique was used when building immersive and interactive 3D virtual training simulations for the longshoring, marina, shipping, shipyard maritime industry sectors as well as manufacturing, power and construction. Customers include, Ports America, Signal Mutual, Sherwin Williams, APL, Maritime Professional Training, Colonna’s Shipyard, Trade Team and others.
Archived Recording: http://youtu.be/psFFGY4LBGU
6 Psychological Tricks that Make Learning Stick
Tuesday, February 10, 2015
12 noon – 1pm
Presented by: Sebastian Bailey, Ph.D., President, The Mind Gym Inc.
How many psychologists does it take to change a light bulb? Only one, but the light bulb really has to want to change.
The concept of "decisional balance" - where the pros of making a change outweigh the cons - is one of six critical principles that research in psychology has demonstrated makes a significant, long-lasting impact on learning transfer.
Join us for a free webinar on February 10th and discover:
► 6 psychological tricks to make learning stick, from emotional arousal to priming mindset
► Practical tips to apply these tricks to your own learning interventions
► The latest thinking in the learning sciences – we’ve done the hard work, so you don’t have to
► How to create learning experiences that are relevant, engaging and effective
Archived Recording: http://youtu.be/m8pVBTb9dG8
Free or Almost Free Apps Programs: Developing Apps
Tuesday, December 9, 2014
12 noon – 1pm
Presented by: Panel Discussion
Moderator: Bobbe Baggio, Ph.D., La Salle University
Have you ever wanted to develop an app but thought it would be too expensive? Our panel of experts will present applications that make developing your own app for whatever purpose easy and cost effective. Come and join us to explore the pros and cons of a variety of free or cheap software packages that make developing apps affordable. Learn the tricks of the trade and explore the opportunities that exist for you. Our panel will present best practices, practical advice and “how to’s”. Develop that app for your next event.
Archived Recording: https://www.youtube.com/watch?v=rWWUflOAhLg
Survey Monkey: https://www.surveymonkey.com/s/D2NHSRP
Choosing the Right Tools to Develop Mobile Learning
Tuesday, November 11, 2014
12 noon – 1pm
Presented by: Joe Ganci, President, eLearning Joe LLC
Tool vendors like to claim that their eLearning development tool will get you the best results for delivering to mobile devices. But how can they all be right? The truth is, some tools are better than others but your needs should dictate which tool you use. Joe Ganci is an unbiased eLearning tools expert. He is beholden to no vendor! He constantly evaluates tools and he'll bring you the freshest information possible, comparing the tools along with their strengths and weaknesses. There will be demos and you'll have fun while learning what you must know to ensure that you are making the right choices.
Exploring IDpreneurship: Self-Employment Opportunities and Considerations
Tuesday, October 14, 2014
12 noon – 1pm
Presented by: Dayna Williams, TrainingPros, Inc.
Engage with an established professional working in the field as a self-employed instructional designer and who recruits other resources.
- Determine whether contract work is the right fit for career goals.
- Learn the basic ABCs of what is needed to begin consulting.
- Recognize the steps to take to gain a competitive advantage in the market, avoid mistakes and stand out.
- No holds barred opportunity for questions and answers!
The Art & Science of Performance Management: What you need to know about Motivating
"Engaging Human Being 3.0"
Tuesday, September 9, 2014
12 noon – 1pm
Written & Presented by: Christina D. Haxton, MA LMFT, CEO & Founder of Sustainable Leadership
What if your company archived the words "Performance Management" and "Annual Review" and, like the word "icebox," they too became extinct? Maybe it's about time. Here's why:
Building a high performing organization requires both skill and talent when it comes to the human part of the success equation. What motivates and inspires high performers, especially people who are paid to think, especially a diverse and bright workforce, may surprise you!
If you are a leader at any level, you already understand your people are your greatest asset. Now it's time to upgrade our approach to motivating Human Beings 3.0 from the field of brain science, at the intersection of communication, emotion and motivation.
In this workshop you will learn:
- A practical (and fun!) understanding of the brain science behind so you can inspire accountability, initiative and creativity in formal performance reviews (or everyday conversations) with your people
- 7 Lizard Brain words you must always avoid during a performance review (especially with negative or difficult people)
- "Why Feedback" is a 4 Letter Word: How to conduct solution-focused performance reviews that inspire action
- 3 simple, yet incredibly effective, non-verbal strategies to communicate with ease and confidence, (especially in a high-conflict or confrontational situation)
- 3 Easy (and FREE) tools you can use immediately to help your team to feel happier, engaged and satisfied – and really love their job!
Copyright May 2013 Sustainable Leadership, Inc. All rights reserved.
Next Generation Blended Learning: A Vision for the Corporate MOOC
Tuesday, May 13, 2014
12 noon – 1pm
Presented by: Sanjay Advani, VP Marketing & Alliances, Intrepid Learning
When organizations tackle the challenge of global training at scale, it can be daunting. By the time enterprise learners are able to perform their jobs better or understand your value proposition effectively, you have to start the training all over again to combat quickly changing environments. What if you were able to meet learners exactly where the learner is and in a manner that resonates with them? What would it be like if you could combine rich learning features (activity-based missions, tailored learning paths, collaboration, badges), peer-to-peer interactions and expert moderators? You would have a dynamic learning platform that offers your organization the ability to effectively engage learners and address skill gaps while solving real business problems.
If you’re grappling with how to provide structured yet dynamic and collaborative training at scale, I’d like to welcome you to the age of the corporate MOOC. In this session, I’ll help answer these frequently asked questions:
- What exactly is a corporate MOOC?
- How are companies using MOOCs today?
- What makes a corporate MOOC a corporate MOOC?
- How is a corporate MOOC different than the learning and collaboration platforms companies are using today?
xAPI and Learning
Tuesday, April 8, 2014
12 noon – 1pm
Presented by: Neil Lasher, Senior Instructional Designer, FireEye, Inc.
If you're spending time and money on learning, you've probably wondered: Is anyone out there learning? The answer to this question may come as a shock. The same question has been posed in advertising, similar to learning, as there is a small amount of time to deliver information so it is remembered.
Cited in The Journal of Advertising Research, (we wish there was a learning equivalent) is one estimate that there are 200,000 such messages delivered to every individual each year. That's 560 messages each and every day. Formally, socially, subliminally.
Of those, the average person will only notice 76.
Of the 76 they will only remember 12 and of the 12, 3 will be remembered negatively.
From 560 to 76 to 12 to 9, there is an attrition rate of 98%.
Sobering thought that we are probably seeing the same in conventional eLearning.
If you are having questions about anyone listening to your learning and would like to track exactly what is going on or if you would like to understand the analytics to make better learning and increase the retention rates, then xAPI could be your answer.
- Will xAPI help you in your organization?
- Does the concept of having all this data really excite you?
- Are you scared like many others that this will be an extra burden you cannot handle?
- How will data of this nature turn your learning into something world-class? How can you embed such data into your courseware?
- Once you have it what can you do with it?
- Could you measure behavior?
Answers to these and many more will be covered in this action packed lunchtime webinar on xAPI delivered by Neil Lasher.
Working and Leading in the Virtual World: The Pajama Effect
Tuesday, March 11, 2014
12 noon – 1pm
Presented by: Bobbe Baggio, Ph.D., La Salle University
More than 40% of the workforce works from home at least two days a week. Nearly 4.5 million college students will take at least one course online this year. Every worker that telecommutes saves the company $20,000 a year. The number of online classes, degrees and programs is exploding. Virtual worlds, virtual learning environments, a multitude of social media and distance learning platforms have given us the ability to work and learn virtually. Whether on a virtual team or solo, succeeding in the virtual world requires a different set of skills. The Pajama Effect takes a look at how the virtual environment is different and what skills virtual workers and learners need to optimize performance, to be happy and to be very successful including: practicing inspiration, aligning connections, joining business with pleasure, awakening to virtual time, managing distractions, agreeing to be flexible, setting boundaries.
Accessibility on Demand
Tuesday, February 11, 2014
12 noon – 1pm
Presented by:Aina Irbe, SSB BART Group
Accessibility is defined as the degree of which information, services, or the physical environment is available to people with different types of disabilities. Technological advances and the Internet increasingly provide a means for more people to access education through online environments and e-learning. To ensure all learners can equally benefit from this growing opportunity, the entire learning environment, from the infrastructure to the courses themselves must be accessible to all learners, including learners with disabilities. As organizations undertake the development of an e-learning program, accessibility can and should be integrated from the onset. This session will first review the basics of accessibility and user experience in non-accessible learning environments. Then, the session will describe how to integrate the top core areas of accessibility into any training initiative.
Information on Universal Design for Learning: The National Center on Universal Design for Learning
SSB BART Group free webinars: https://www.ssbbartgroup.com/webinars.php
A link to an article about the accessibility of Learning Management Systems (LMS) entitled “A Comparison of Learning Management System Accessibility”
Two books of interest:
a. The Design of Everyday Things by Donald Norman. Available at Amazon.com - http://www.amazon.com/Design-Everyday-Things-Donald-Norman/dp/0465067107
b. Design Meets Disability by Graham Pullin. Available at Amazon.com - http://www.amazon.com/Design-Meets-Disability-Graham-Pullin/dp/0262516748
December 10, 2013: Is ADDIE dead? And what is next? SAM, RPD?
SAM, RPD, Agile - these are just a few of the systematic approaches that have been touted in recent years as an alternative to ADDIE for developing instructional materials. But, have they replaced ADDIE?
Our industry has, in recent years, begun to question the relevancy of ADDIE and if it’s time to retire this out-of-date method for addressing the creation of learning. This session takes a look at ADDIE from a practitioner perspective along with several of the newer approaches to ISD.
Active discussion will provide perspective on the relevancy of each method for addressing learning problems and project management factors.
November 12, 2013: Promoting brilliant ideas: Influencing stakeholders to endorse your outside-the-box recommendations
Learning 4 Learning Professionals
One of the biggest challenges that L&D professionals at all levels face is getting buy-in for brilliant ideas – you want to introduce creative designs, advocate emerging approaches, and experiment with innovative techniques. But it can be difficult to get support for implementing some of these brilliant ideas in the workplace. These shiny ideas often take time to develop; they involve some risk; they are unfamiliar territory to the powers that be; and all that skepticism and resistance can be tough to overcome. In this session, you’ll learn the key communication and influence factors that can help you ensure that your brilliant ideas get a chance to shine.
October 8, 2013: Careers in Instructional Technology Management
High Five Performance, Inc.
Douglas J. Koch
Academic Development Coordinator, Philadelphia College of Osteopathic Medicine
Faith LeGendre, Engagement Manager
Cisco Systems, Inc.
Careers in Instructional Technology Management are wide open and the field is exploding with opportunities. A decade ago no one would have had the description “Senior Blog Master” or “Director of Social Media” as a job description, but today things have changed. We will discuss the pitfalls and opportunities with a panel of experts from a variety of different organizations, institutions, and businesses (academic, business, and independent). This is your opportunity to gain insight and ask questions to people who are already in the field. Interested in changing jobs or starting a new career? This panel discussion is for you.
September 10, 2013: Tin Can API
presented by: Mike Rustici, Rustici Software
This session will help you understand the sea change underway in the e-learning industry as a result of the Tin Can API. We will talk about how the Tin Can API allows us to record any learning experience, including informal learning, giving us a much richer picture of an individual’s learning path. We will learn how the Tin Can API frees your data form the confines of a siloed LMS and how it begins to connect the entire enterprise, allowing us to correlate job performance data with training data to assess training effectiveness and much more. More Info >
April 9, 2013: Preparation: The Key to Any Virtual Training or Webinar Event!
presented by: Margaret Uhrich, Pioneer Training Consultants
“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin.
Learn why preparation is the key for any successful virtual training or webinar event. We’ll look at what can and should be prepared prior to hosting a virtual event and cover some best practices.
February 12, 2013: How Using Storytelling Techniques Can Lead to More Effective Training
presented by: Art Levy, Words & Ideas
December 11, 2012: How Do You Compete for Free?
presented by: Dr. Bobbe Baggio, La Salle University
Oct. 9, 2012: Big Data and the Community of Inquiry
presented by: Sebastian Diaz, Ph.D., J.D., Associate Professor, West Virginia University and
Phil Ice, Ed.D., VP, Research and Development, American Public University System (APUS)
September 11, 2012: Open Network Learning
presented by: Dr. Alec Couros, University of Regina, Regina, SK
April 10, 2012: Apps and Ops: Learning on the Cloud
March 13, 2012: Protecting your Brand and your Business
November 8, 2011: Brain Research and Learning
presented by: Dave Goodman, CEO from Softassist, Inc.
October 11, 2011: Cisco’s Approach to Business and Learning
presented by: Faith Legendre, Business Consultant Advanced Services at CISCO
September 13, 2011: Mobile Learning and Augmented Reality
presented by: Pat Smith, Doctoral Learner at Florida Atlantic University, Augmented Reality
May 10, 2011: The Pajama Effect: Success Skills for Those Work and Learn in the Virtual World
presented by: Dr. Bobbe Baggio and Dr. Yoany Beldarrain
April 12, 2011: The Open Source Initiative and Carnegie Mellon’s Unique Approach
presented by: Maritza Caro-O'Donnell, ING Direct, Inc.
February 8, 2011: Mobile Learning: More of a Myth than Reality?
Frank Meister shares his research and field experience in mobile learning. He offers perspectives on thinking about mobile learning and what it means to be mobile as learner. Frank also identifies key adoption considerations beyond technology that organizations need to start making with mobile learning. A free research report from Frank will be available via sign-up at blog.frankmeister.com
December 14, 2010: Practical Project Management for Instructional Designers
Kaliym Islam shares his experience in practical project management for IDs. With tons of experience in the everyday pressures of “ We need it yesterday”, he brings insight, talent and knowledge to an area of our business that is always a challenge.
November 9, 2010: Is There Value in Micro Learning?
The trend in e-Learning tends to be toward small micro bites of content. Is this appropriate in all cases? When should it be used and when shouldn' it? This is a panel discussion that will explore the pros and cons of one of the hottest trends in eLearning today --- micro learning.
October 12, 2010: You Can't Be Serious!
How do you overcome the pressures and obstacles of time and money to create real-time e-learning that works? How do you do the next to impossible and make it good? Presented by two time seasoned veterans of the trenches, Noelle and Joe talk openly and honestly about doing the impossible on a shoestring.
April 13, 2010: Best Practices in Reusable Learning Objects
In this session Jacquie Beck identifies and show examples of small learning objects used for corporate training in large enterprises. She demonstrates how these objects can be used in an end-to-end training solution, as well as in a support setting for just-in-time learning. She discusses the benefits to creating small learning objects and building an environment that leverages content in multiple platforms to provide organizations with a return on investment.
______________________________________________________March 9, 2010: Managing e-Learning Projects and Other Great Mysteries of Life
Instructional designers are often called upon to act as project leads and project managers on e-learning projects, yet they rarely receive formal project management training. There are unique project management issues related to e-learning and unique ways of adapting project management techniques and tools to address those issues. I’ll share some of those techniques as well as lots of specific examples, samples, and tools from projects I’ve worked on over the years. Please be prepared to share some of your own war stories as well as techniques and tolls you’ve picked up along the way.
______________________________________________________February 9, 2010: Online Learning Considerations for an Instructional Designer in 2010
Something is changing - you can feel it. The concept of learning and training is going through a conversion of concepts, creativity and deliveries. Great learning might see the convergence of gaming, marketing, social connections and assessment analytics. If so, then the world of instructional design must take a jump across the chasm. Who will you be next year? What will be your new skills? And will you still be an instructional designer or something new? Join the session and let's learn together.
______________________________________________________November 17, 2009: Educate, Don't Decorate: Designing Virtual Content that Helps People Learn
In Ferris Bueller’s Day Off, teacher Ben Stein could see his students sleeping and drooling on their desks, he just choose not to do anything to wake them up and engage them. Now, fast forward 20 years, and suppose that Ben’s teaching a virtual audience. How does he know who’s sleeping, who’s actively engaged, and most importantly, who’s actually learning? Anyone, anyone?
In this session you will learn how to keep your participants awake, engaged, and learning by:
- Using visuals that educate and removing visuals that decorate
- Adding interactivity that is relevant and meaningful to your content
______________________________________________________October 13, 2009: Easy-to-Create Micro Videos
Are you interested in adding some simple multimedia to you presentations, courses, and simulations? Micro videos can provide you with a quick and easy way to make the connections you have been looking for. You can use them to interest, present content and to augment you instruction. Best of all you can create them relatively easily and make them interesting and engaging. By using some simple but effective techniques you can captivate your learners and help take “boring” out of your content. Used effectively micro videos can enhance you online learning whether you are delivering content in an LMS, synchronously, or using self directed learning.
April 21, 2009: Hollywood Storytelling
Gordon’s Hollywood storytelling 101 has 10 rules for using storytelling techniques to engage learners: know your audience, appeal to the emotions, show, don’t tell, know what’s at stake, let plot flow from premise, open with tension, keep it moving, up the ante, highlight the turning point, and end with tension resolved . Gordon will show you how to engage your learning audience by creating and producing interesting and engaging e-learning scripts. He will use stories to create an environment that supports learning. Using several styles and techniques, he will show you how to light up the screen and peak your learner’s interest.
Bobbe Baggio, Ph.D.
Instructional Technology Management
1900 West Olney Avenue
Philadelphia, PA 19141 USA
La Salle University reserves the right to alter or change this information
at any time, without notice.