Based on the national best seller on team building and leadership by Patrick Lencioni

In this workshop you will learn powerful steps that you can use to overcome teamwork hurdles and build a cohesive, effective team and develop exceptional team leaders.

Workshop Schedule (One-day program)

1. What Makes Teams Successful
2. Operating Style (assessment activity)
3. Building Team Commitment
4. Team Accountability
5. Team Conflict
6. Activity –”Getting Naked”

*You will receive a copy of The Five Dysfunctions of a Team

For additional information, please contact Bob Herbst at herbst@lasalle.edu or 215.991.2848.

Instructor: Dr. Lynne Texter

• Do you want to improve how you present yourself and your ideas to others?
• Do you envy others who seem to speak eloquently?
• Do you want to learn tips to manage and reduce speaking anxiety?

The way you present yourself and your ideas will have a significant impact on your professional success. If your audience doesn’t understand or connect with you and your message, it’s unlikely that your proposal will be accepted or that you’ll make the sale.

In this course, you’ll learn to present with poise, confidence, and conviction. You’ll expand your ability to develop effective, persuasive, and professional presentations that build upon your speaking strengths.

Through discussion and plentiful practice activities, you’ll learn how to improve the content and delivery of your presentations so that you can be comfortable adapting your message and style for different audiences. You’ll increase your knowledge of the appropriate use of visual aids and learn that how you say something can be as important as what you say.

You’ll have many opportunities to develop and present messages, and you’ll receive plentiful feedback to help guide your improvement.

For additional information, please contact Bob Herbst at herbst@lasalle.edu or 215.991.2848.

Instructor: Dr. Lynne Texter

The ability to communicate and relate well to other people is a valuable commodity for every employee and is essential for workplace success. The development, expansion, and improvement of interpersonal communication skills and competencies are vital for building the relationships that allow organizations and individuals to achieve their goals. Far too often the development and refinement of these critical skills takes a back-seat to seemingly more pressing issues and topics.

This course brings these issues sharply into focus, as participants will address several of the topics and skills that serve as cornerstones for professional success. The course will help participants to understand their own communication style and how it is perceived by others, identify strategies for establishing trust in professional relationships, learn strategies to cope with workplace conflict, and develop the ability to engage and inspire others through effective communication.

For additional information, please contact Bob Herbst at herbst@lasalle.edu or 215.991.2848.

Are you someone who is interested in continuously improving work processes? Do you find making changes difficult and challenging to navigate? This course will provide organizational leaders with a deployment roadmap of performance improvement that can be applied in any circumstances. You will learn how to get started in identifying key issues in your operation, managing the important aspects of the initiative, measuring and maximizing the financial impact, and sustaining change over time. The focus will be on understanding key components significant to deployment of Lean Six Sigma tools and maintaining the gains over time.

Part I: Understand the rigorous performance improvement approach and relevance of universal problem-solving methodology (DMAIC) through in-class exercises as well as its application to case studies to identify key success factors.

Part II: Apply methodology and supporting theories to a real process improvement project with emphasis on

• Development of an infrastructure for a successful project launch,
• project management,
• tools to lead an effective change,
• data collection and integrity,
• analysis and identification of key drivers,
• sustained improvements.

For additional information, please contact Bob Herbst at herbst@lasalle.edu or 215.991.2848.