What
is my network username and password?
If you aren’t sure of your username, you can use the "getname"
feature to find it (you will need to enter your 7-digit La
Salle ID number to use this). For future reference "getname"
feature is available on the mylasalle
login page
Students
Your network password has been reset to a new syntax, which is first 5
digits of your social security number, underscore, and first 3 digits
of your last name (e.g., 12345_smi).
What
is my email username and password?
Your e-mail address is your username@lasalle.edu.
One of the features of the portal is that it offers single-sign-on (or
“one stop shopping”) for a variety of resources, so you do
not need a separate password to access your e-mail.
If you aren’t sure of your username, you can use the "getname" feature to find it (you will need to enter your 7-digit La Salle ID number to use this). For future reference "getname" feature is available on the mylasalle login page
What
do I do with the security warning screen?
The first time you use iNotes (Web-based Notes mail) you will see a security
warning screen asking if you want to install and run iNotes control. Click
yes to accept this.
How
can I email my entire class?
Faculty ONLY
You can easily email your classes through mylasalle (see the FAQ below
for information about accessing mylasalle). Go to the My Courses channel,
click on the name of the class you wish to email, then click on the Email
Class link. You can choose which students you want to send to –
their names will be populated in the bcc field of your new message, so
they won’t see each others’ names.
NOTE: Your email will be sent to the students’ La Salle email account. Please tell your students that it is their responsibility to check that account regularly to receive University-related email.
What
if my question isn’t here?
For help with questions related to the portal, please fill out the Tech
Support Form. If you have a general question about your username
or password, you can also call the IT help desk at 215-951-1860 (faculty
and staff) or 215-951-1788 (students). If you are at the Bucks campus,
the help desk number is 215-579-8873.
What
is mylasalle?
mylasalle is the University's Web portal, which provides a single point
of access to email, calendar, Br. LUWIS, and customized content for students,
faculty, and staff. Prospective students can use mylasalle to view customized
content and to complete an application for admission.
Who manages the direction and development of the mylasalle portal?
Established in 2003, the role of the Portal Steering Committee was to oversee the development of the mylasalle portal. Representative of all the areas of the University, the PSC was instrumental in the initial phases of the direction of mylasalle.
In 2004, a Director of Portal Communication was hired to lead the on-going development and overall direction of the portal in conjunction with the Portal Steering Committee.
Portal
Communications:
James H. Sell
Director
Olney Hall 205
jsell@lasalle.edu
The Portal Steering Committee:
Joe
Biondo, Web Development
Greg Fala, Student Affairs
Jim Gulick, Alumni Office
Regina Hierholzer, Web Development
Nancy Jones, Academic
John Monahan, Business Affairs
Ed Nickerson, Information Technology
Mike Payne, Enrollment Services
Mike Wisniewski, Enrollment
Services
Is
there training available for learning how to use mylasalle?
Training for mylasalle will be available on an on-going basis to serve
those who are new to mylasalle or would like to understand how to use
this tool more efficiently.
Portal Communications will offer training in the following manner in an effort to accommodate the needs of the La Salle Community.
- Campus-wide training - Each semester campus-wide training sessions will be offered. The schedule of training sessions will be communicated on a regular basis.
- Group Training - Groups and Departments can schedule training sessions to be held in Olney 205, in the department, or other campus locations.
- Individualized
Training - Students, faculty, and staff can schedule individual
training sessions to learn to use mylasalle to effectively meet their
needs.
Group and Individualized Training Sessions can be scheduled by contacting Jim Sell, Director of Portal Communications at jsell@lasalle.edu or 215-991-3615
What
is my portal username and password?
If you aren’t sure of your username, you can use the "get
username" feature to find it (you will need to enter your 7-digit
La Salle ID number to use this). You can locate "get
username" from mylasalle's
login page or at http://www.lasalle.edu/getname
- If you have never accessed the mylasalle, your password to the portal is your date of birth (MMDDYY format). If your birth date is not currently on file at the University, your password will be the last six digits of your La Salle ID number.
- If
you have accessed the Brother LUWIS Web Information System PRIOR to
the implementation of the mylasalle portal (May 2003), your password
to the mylasalle portal is your current 6-digit Brother LUWIS PIN.
How
can I change my portal password?
To change your mylaSalle Portal password, you can Use the Reset
Password link on the mylasalle login page.
How
can I conduct chats or threaded discussions with my class? With my department?
You can use mylasalle to post messages or hold chat sessions for your
class. Go to the My Courses channel and then choose the class you want
to share information with - each class has a link for chat and for a message
board. WebCT also provides options for conducting chats and online discussions
for courses.
To interact with your department, you can use the group feature inside the portal. To request a group, click on the Groups Icon, and then use the "Request a Group" form.
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Br. LUWIS or La Salle University’s Web Information System is an on-line self-service tool that directly interacts with the University’s operating system. Students, Alumni, Faculty, and Staff can perform real-time tasks at the convenience of their home or work computer 24 hours a day. Br. LUWIS is now located within the mylasalle portal (as an icon in the upper right-hand corner of your mylasalle page).
Student Features
- Register for courses
- View your grades
- View your academic transcript
- View your roster
- View your account information
- Complete important Financial Aid information
Alumni Features
- Find A Classmate
- Develop Networking Opportunties through searchable database of Alumni
Faculty Features
- Submit final grades
- View your class lists
- View a master roster of courses
- View an academic transcript of your advisees
Staff Features
- View pay stub information
- Query your budget
Prospective Student Features
- Apply Online
- Monitor your application status
How
do I access course information?
Faculty
Information about your courses is available in several places. The My
Courses channel will give you a list of the courses you are teaching.
You can email your class, set up a course discussion or chat area, or
post Web links for your students to use.
The Br. LUWIS icion allows you to post grades, download class lists, check the master schedule, etc.
My Courses provide access to WebCT – if you are using WebCT for one or more of your courses, you and your students should enter through these links.
Students
Information about your courses is available in several places. The My
Courses link in the mylasalle essentials will give you
a list of the courses you are taking. You can participate in class discussions
and see Web links that your professor has set up for your course.
The Br. LUWIS icon allows you to register for classes, check your schedule, view your transcript, etc.
My Courses provide access to WebCT – if your professor has set up WebCT for one of your courses, you should enter WebCT through these links.
Why
won’t the portal open in my browser? Why do I get a warning that
my browser is outdated?
There are some browsers that aren’t compatible with Luminis, the
software that runs the portal. If you have an older browser (and get the
outdated warning) you may still be able to access the portal by clicking
“continue” but some of the features may not work properly.
It is recommend that you use a recent version of Internet Explorer as
your browser. Here is a list of compatible browsers for the portal:
- Netscape:
Windows and Macintosh* 4.79, 6.2
Netscape 6.0 and 7.x are not supported - MS Internet Explorer: Windows 5.5, 6.0 and Macintosh 5.1
- AOL Browser: Windows 6*, 7 and Macintosh 4, 5
- For Macintosh users, Netscape version 4.79 is supported on OS9. Version 6.2 is supported on OS9 and OSX.
*The AOL browser is built on top of Internet Explorer and relies on the version of IE that is installed on the client machine. AOL users must be running with a version of IE that is supported by the Luminis software (5.5 or 6.0).
Is
the mylasalle portal secure? Can other people see my information?
Yes, the portal is secure. As long as you don't share your username and
password with anyone, you are the only person who can access your personal
information through the portal. To increase the security of your personal
information, be sure to always logout of the portal when you are finished
using it (especially when you are on a public computer). Also, changing
your password on a regular basis (perhaps every 3-6 months) is a good
security practice.
How
can I send messages to different user groups?
Use the Announce It link provided in your mylasalle essentials
navigation bar to submit a message that you would like to send to prospective
students, students, faculty, staff or alumni at La Salle University.
You can also submit requests for Campus Wide announcements to be posted for the entire campus.
How
do I offer suggestions about mylasalle?
We want to know what you think of mylasalle. Please
complete our feedback form.
What
is WebCT?
WebCT is the course management system at La Salle University. WebCT allows
faculty and students to share content and communicate online. WebCT provides
discussion and chat areas, online whiteboard, online quizzes, Web links,
and other multimedia resources for a course all in one central location.
How
do I get access WebCT?
Follow the link on either your mylasalle essentials navigation
bar in mylasalle or the My Courses channel channel in mylasalle (Web portal
– http://my.lasalle.edu). You will need to login to WebCT.
top
What is my WebCT username and password?
If you aren’t sure of your username, you can use the "get username" feature to find it (you will need to enter your 7-digit La Salle ID number to use this). You can locate "getname" from La Salle's Login Page or at http://www.lasalle.edu/getname
Your password for WebCT is the same as the 6-digit password you have used to access Br. LUWIS. If you’ve not been in Br. LUWIS (for example, if you are a new student) your password is set to your birth date in MMDDYY format.
Why can't I login to WebCT?
Not all courses have a WebCT component and only students and faculty in WebCT-enabled courses can login. Check with your professor if you are unsure whether your course uses WebCT.
If you have recently changed your password through the Br. LUWIS channel on mylasalle, the password change may not yet be reflected in WebCT. Try logging in using your old password.
How
do I get help with WebCT?
Contact the WebCT administrator by emailing webct@lasalle.edu
How will I know if mylasalle is going to be unavailable for maintenance?
If mylasalle, or any of the applications within the portal (Brother LUWIS, Web CT etc. are going to be unavailable for an extended period of time it will be announced inside the portal through the Campus Announcements channel.
This information will also appear on the mylasalle login page on the Latest Tech Updates web log (blog)
How can I get help troubleshooting my e-mail problems?
It is recommended that you access our La Salle E-mail Troubleshooting Guide to resolve your issue. If you follow the directions and still have problems, please use the mylasalle tech support form to request assistance with your account.
I have installed Windows XP Service Pack 2 and now I can't access mylasalle. What can I do to remedy this?
If
you are having a problem connecting to the mylasalle portal and you have
Windows XP Service Pack 2, you will need to do the following:
1. Launch Internet Explorer.
2. Click on "Tools" and the "Internet Options...".
3. Click on the "Privacy" tab.
4. Set the Slider to Medium.
5. Click OK.
6. Retry accessing mylasalle.
What do I do? When I click on the e-mail icon in mylasalle, I get a screen asking me to login again.
iNotes e-mail is an integrated part of the mylasalle portal. This means that once you login to the portal you should have direct access to your La Salle e-mail without having to login a second time.
If
you are getting a second login screen when you click the e-mail icon 
please
contact the Information Technology Help Desk
immediately. Your account needs to be adjusted so that your email and
portal account credentials are in synch with each other.
- IT Help Desk for Faculty/Staff: 215-951-1860
- IT Help Desk for Students: 215-951-1788
Why I am I having difficulty accessing WebCT from my place of
employment?
If you are trying to access WebCT from your workplace and the login screen
does not appear when you click the Web CT icon in the portal, this typically
means that your company has a firewall set up to prevent use of this type
of communication tool.
To be sure that this is the case, you should check with your company's
system administrator regarding the firewall settings. If, after checking
with your system administrator, you find that there are no settings in
place to inhibit access to WebCT, please complete the
tech support form so that we can address your issue as quickly
as possible.