Help and Support

Student Technology Checklist

New students should complete all the action items on the list below before starting classes to make sure they have the technology tools needed to be successful.

TaskCheckDownload McAfee VirusScan (Download for Mac | Download for PC) to protect your computer (mylasalle login is required to access this link).

TaskCheckSet up SafeConnect (Installer for Mac | Installer for PC) to access the La Salle network from your computer in the residence halls.

TaskCheckConnect to the La Salle wireless networks.

TaskCheckSetup your La Salle email. Also, sync email to your (iPhone | Android)

TaskCheckInstall your free edition of Microsoft Office 365 University edition. Instructions for Mac |
Instructions for PC

 

students

On Campus Resources

At La Salle University, we are committed to helping you every step of the way. Take advantage of all the technology resources available on campus and online and don’t hesitate to contact the Helpdesk if you have any questions.

 

Holiday Hours: Thanksgiving Break

TAC and Wister Lab: Monday: 7:30am – 10pm

TAC and Wister Lab: Tuesday: 7:30am – 7:30pm

TAC: Wednesday: 8:30am – 12:30pm

Wister Lab: Wednesday: CLOSED

The TAC and Wister Lab will be closed Thursday (11-24-2016) to Sunday (11-27-2016) and will re-open Monday (11-28-16) and resume normal hours.

 

 

Technology Assistance Center, Olney Hall, Room 200

TAC Regular Hours:

Monday – Thursday:  7:30am-10:00pm

Friday: 7:30am-6:00pm

Saturday – Sunday:  12:00pm-6:00pm

 

Wister Lab

Wister Regular Hours:

Monday – Thursday: 7:45am-10:00pm

Saturday: 12:00pm-6:00pm

Sunday: 12:00pm-10:00pm

 

Online Support

Check out http://helpdesk.lasalle.edu to search the Knowledge Base or submit a support ticket.

Bomgar Live Chat

On-campus users can use the orange Bomgar button icon bomgar-icon on any office or classroom computer to initiate a live remote support session with a support technician any time between the hours of 7:30am-7:30pm on Monday through Thursday, and 7:30am-4:30pm on Friday.

 

 
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