Help and Support

Student Technology Checklist

New students should complete all the action items on the list below before starting classes to make sure they have the technology tools needed to be successful.

TaskCheckDownload McAfee VirusScan (Download for Mac | Download for PC) to protect your computer (mylasalle login is required to access this link).

TaskCheckSet up SafeConnect (Installer for Mac | Installer for PC) to access the La Salle network from your computer in the residence halls.

TaskCheckConnect to the La Salle wireless networks.

TaskCheckSetup your La Salle email. Also, sync email to your (iPhone | Android)

TaskCheckInstall your free edition of Microsoft Office 365 University edition. Instructions for Mac |
Instructions for PC



On Campus Resources

At La Salle University, we are committed to helping you every step of the way. Take advantage of all the technology resources available on campus and online and don’t hesitate to contact the Helpdesk if you have any questions.


Technology Assistance Center, Olney Hall, Room 200

Opening Week Hours:

Monday – Thursday:  8:30am-7:30pm

Friday-Sunday:  8:30am-10:00pm

***Connectivity Sessions, Olney Hall, Room 100- Thursday, Aug. 25th until Sunday, Aug. 28th will be from 10:00am-8:00pm.


TAC Regular Hours:

Monday – Thursday:  7:30am-10:00pm

Friday: 7:30am-6:00pm

Saturday – Sunday:  12:00pm-6:00pm


Wister Lab

Wister Lab will reopen on Sunday, August 28, 2016.

Wister Regular Hours:

Monday – Thursday: 7:45am-10:00pm

Saturday: 12:00pm-6:00pm

Sunday: 12:00pm-10:00pm

Online Support

Check out to search the Knowledge Base or submit a support ticket.

Bomgar Live Chat

On-campus users can use the orange Bomgar button icon bomgar-icon on any office or classroom computer to initiate a live remote support session with a support technician any time between the hours of 8:15am-5:30pm on Monday through Friday.


© Copyright 2012 La Salle University 1900 W. Olney Ave., Philadelphia, PA 19141