Help and Support

At La Salle University, we are committed to helping you every step of the way. Take advantage of all the technology resources available on campus and online and don’t hesitate to contact the Helpdesk if you have any questions.

Submit an IT Support Request

Student Technology Checklist

New students should complete all the action items on the list below before starting classes to make sure they have the technology tools needed to be successful.

TaskCheckDownload McAfee VirusScan (Download for Mac | Download for PC) to protect your computer (mylasalle login is required to access this link).

TaskCheckSet up SafeConnect (Installer for Mac | Installer for PC) to access the La Salle network from your computer in the residence halls.

TaskCheckConnect to the La Salle wireless networks.

TaskCheckSetup your La Salle email. Also, sync email to your (iPhone | Android)

TaskCheckInstall your free edition of Microsoft Office 365 University edition. Instructions for Mac |
Instructions for PC

 

eeb726c278fc996dfea948faf3283bdc

For support with using Canvas and online learning, enroll in the Student Guides and Resources course on Canvas.

 

 

 

students

 

 

Image result for papercut

Instruction for Printing @ La Salle

 

 

 

Fall 2019 Semester Hours:

Technology Assistance Center, Hayman (Olney) Hall, Room 200

TAC (Technology Assistance Center)

Monday: 7:30am – 10pm

Tuesday: 7:30am – 10pm

Wednesday: 7:30am – 10pm

Thursday: 7:30am – 10pm

Friday: 7:30am – 6pm

Saturday: 12pm – 6pm

Sunday: 12pm – 6pm

 

 

 

 

 

 

 

Bomgar Live Chat

On-campus users can use the orange Bomgar button icon bomgar-icon on any office or classroom computer to initiate a live remote support session with a support technician any time between the hours of 7:30am-7:30pm on Monday through Thursday, and 7:30am-4:30pm on Friday.