Help and Support

On Campus Resources

At La Salle University, we are committed to helping you every step of the way. Take advantage of all the technology resources available on campus and online and don’t hesitate to contact the Helpdesk if you have any questions.


Student Technology Checklist

New students should complete all the action items on the list below before starting classes to make sure they have the technology tools needed to be successful.

TaskCheckDownload McAfee VirusScan (Download for Mac | Download for PC) to protect your computer (mylasalle login is required to access this link).

TaskCheckSet up SafeConnect (Installer for Mac | Installer for PC) to access the La Salle network from your computer in the residence halls.

TaskCheckConnect to the La Salle wireless networks.

TaskCheckSetup your La Salle email. Also, sync email to your (iPhone | Android)

TaskCheckInstall your free edition of Microsoft Office 365 University edition. Instructions for Mac |
Instructions for PC



For support with using Canvas and online learning, enroll in the Student Guides and Resources course on Canvas.






Summer Hours:

TAC (Technology Assistance Center)

Monday – Friday: 7:30am – 7:30pm

*Hours subject to change as of June 11th.

Wister Computer Lab will be closed.




Fall & Spring Semester Hours:

Technology Assistance Center, Olney Hall, Room 200

TAC (Technology Assistance Center)

TAC Regular Hours:

Monday – Thursday:  7:30am-10:00pm

Friday: 7:30am-6:00pm

Saturday – Sunday:  12:00pm-6:00pm


Wister Lab

Wister Regular Hours:

Monday – Thursday: 7:45am-10:00pm

Friday: 7:45am-6:00pm

Saturday: 12:00pm-6:00pm

Sunday: 12:00pm-10:00pm


Online Support

Check out to search the Knowledge Base or submit a support ticket.

Bomgar Live Chat

On-campus users can use the orange Bomgar button icon bomgar-icon on any office or classroom computer to initiate a live remote support session with a support technician any time between the hours of 7:30am-7:30pm on Monday through Thursday, and 7:30am-4:30pm on Friday.