FAQs

How do I purchase La Salle apparel?

Check out campus store, La Salle Outpost, located in Wister Hall.  You can also purchase your favorite gear online through the La Salle Outpost.  La Salle Athletics also has great merchandise which can be purchased at their online marketplace.

Do all students participate in a University meal plan?
  • All students living in the University residence halls must participate in a meal plan unless the University approves their withdrawal.
  • Upper class students that live in the apartments or townhouses do not have to participate in a meal plan because they have the facilities to cook. However, they are welcome to participate in the program.
  • There is a special meal plan (5 meal plan) for those upperclassmen, commuter, and off-campus students if they would like to participate.
  • For more detailed meal plan information, please click here https://lasalle.campusdish.com/.
How is the safety on campus maintained?
  • La Salle Public Safety Office operates twenty-four hours a day, every day of the year.
  • University public safety officers patrol campus on foot, on bicycles, and in marked vehicles.
  • Shuttle service runs daily (until 3:00 a.m. on weekdays and 4:00 a.m. on weekends) throughout the campus and can even take students up to the subway and bus stations at Broad and Olney. When the shuttle is not in service, students can utilize the University’s escort service.
  • A team of Security Desk Receptionists, under Public Safety Department, staff the residential security booths at the North Halls Complex, the Saint Miguel Complex, Saint Neumann Hall and St. Basil Court. These are operated twenty-four hours per day, seven days per week when classes are in session.
  • For more information on public safety and security, please click here https://www.lasalle.edu/student-life/public-safety/.
How do I sign up for Campus Emergency Alerts?

La Salle University uses the Rave Alert emergency notification system to communicate with the University Community in case of emergency. Rave Alert sends information directly to your cell phone. Please take a few minutes to update/confirm your contact information to make sure you receive these important messages.

To update or add contacts to your emergency notification contact information:

  1. Log on to the La Salle portal: mylasalle.edu.
  2. Go to the upper right corner and click on your name.
  3. On the drop down list, click on “Emergency alerts”.
  4. In the upper right corner, click on “Hi (your name)” and select “My Account”.
  1. Confirm information is correct or add or edit.
  2. To add a cell telephone number or email address:
  3. Click “Add”.
  4. Enter the requested information and click “Continue”.
  5. For cell phone, enter the carrier and click “Continue”.
  6. Rave will send a confirmation code to the cell phone: enter the confirmation code.
  7. Click “Done” or Save” when completed.
  8. Updated information will be visible on the “My Account” page.
  9. To edit/correct a telephone number or email address:
  10. Click on the edit symbol:  and update your information.
  11. Click “Done” or Save” when completed.
  12. Updated information will be visible on the “My Account” page.

Please contact publicsafety@lasalle.edu with questions.

Where does my child go for medical concerns while on campus?

The Student Health Center at La Salle University provides a safe, respectful, positive, and confidential environment for eligible students to receive proper healthcare while promoting healthy behaviors and lifestyles. All eligible students are encouraged to utilize the Student Health Center for health and preventative care along with general wellness.

A nurse practitioner is always available during office hours to assist with your healthcare needs. Physician visits are scheduled by appointment and will be set up after consultation with one of the nurse practitioners.

The Student Health Center has regular weekday hours August-May: Monday – Friday from

8:30 a.m. – 11:15 a.m., 11:15 a.m. – 12:00 p.m. closed for lunch and open from 12:00 p.m. – 4:00 p.m.

As a walk-in clinic, students can expect the shortest wait time in the morning before 11:30 a.m.

The Student Counseling Center offers students the opportunity to identify, clarify, and resolve issues of importance to you in an atmosphere of trust and confidentiality. Within the context of the counseling relationship, students are able to freely express your thoughts, feelings, and concerns to someone who listens and is prepared to work with you to arrive at new ways of looking at things.

Located in Suite 112 of the Medical Office Building (West Campus), our hours are 8:30 a.m. – 4:30 p.m. Monday through Friday. Appointments are usually necessary and can be scheduled by phone (215.951.1355) or in person. Walk-ins are accepted from 1 – 2 p.m. and 3 – 4 p.m. Monday through Friday.  The after-hours tele-counseling service is available Monday-Friday from 4:30pm -8:30am and through holidays and weekends. Call 215-951-1355 and select option #2.

La Salle’s Substance Abuse and Violence Education Center (SAVE) supports students in accomplishing their educational goals by helping them resolve concerns associated with alcohol and/or other drug use. In addition, the SAVE Center houses our Title IX Advocate Educator who is the institutions key resource for support and advocacy to students who have experienced sexual assault, sexual harassment or other gender-based or sex-based harassment or violence.  The SAVE Center is located in the Medical Office Building on West Campus in suite 112.

How much do books cost and how much spending money is needed?

• Depending on the program, an average student spends approximately $300 per semester on books. The amount of other expenses depends on the student’s lifestyle.
• Students can set up a Gold Card Account at the Bursar’s Office. A Gold Card is similar to a debit card. For example, you can deposit $500 at the beginning of the semester which students can use to pay for books, food, Union Market, and some vending machines, and copy machines on campus.

My son or daughter is living off-campus and will be a commuter. How can he or she get involved?

• Commuter and Off-Campus Association (CAOS) is a student organization who plans social and educational activities for commuters and off-campus students so they may become involved, meet one another, and be connected to campus.
• There is a list serve of Off-Campus and Commuter students which is a great communication tool for students who do not live on campus. Off-Campus and Commuter students may submit their names and email addresses to the Coordinator for Off-Campus and Commuter Students.
• The University holds an Activities Fair at the beginning of the year for students during a common free period to see and learn more about the many student organizations on campus.
• Students can also stop in the Programming Center located on the 3rd Floor of the Student Union Building to get a list of all student organizations and contact information.

How do I get access to view my student's bill?

Through the Student Accounts Receivable link on Br. LUWIS, students are also able to set up an authorized user to view and pay your ebill. We strongly encourage them to set-up anyone who will be paying your account on your behalf as an authorized user.

Students can log in to My Lasalle

Click on   -   Tools

-   Br Luwis

-   Student Services

-    Student Accounts Receivable

-    View and pay my E-bill

-    Set-up an Authorized User for my account  *****

-    Enroll in E-refund

-    Enroll in Payment plan

-    View my 1098T

-     View Wire Instructions

-    View Holds

Your authorized user will receive an email when an eBill is available and directions for payment.  If you have lost your log-in information, please contact our IT Helpdesk at 215.951.1860 or email helpdesk@lasalle.edu.

Do many students receive financial aid and scholarships? How do I apply for financial aid?

• Over 90% of students receive some form (grants, loans, or scholarships) of financial aid. Financial aid is need-based and is awarded based on the estimated family contribution.
• In order to apply for financial aid, you must complete a Free Application for Federal Student Aid (FAFSA) form by February 15.
• Please check out the Student Financial Services website (www.lasalle.edu/admiss/fin/home) for more information.

Do all students have Academic Advisors? How can my student get in touch with their professor?

• Every La Salle student is assigned an advisor who provides academic information and advice. Academic advisors help students work out programs of study and select courses, and they provide information about registration, electives, schedule revision, changing majors, and graduation requirements. Prior to registration, students are required to meet with their advisors. It is the student’s responsibility to learn what his or her options are and to develop and follow a plan of study that will satisfy the requirements of the degree he or she is seeking. Students are encouraged to ask questions and to make use of their academic advisors, and the many other resources on campus.
• If a student is not sure who there advisor is, they should stop by the Dean’s Office of the school which they are enrolled (e.g. a marketing major would go to the School of Business Dean’s Office, etc.).
• The best way for a student to contact their professor in most cases is by sending an email to the professor. Students can access the faculty and staff directory through the MyLasalle Portal if they are unsure of their professor’s email address. In addition, they should look at their course syllabi for professors often list their preferred phone numbers along with their office locations for a student to stop by during their office hours.

What resources are available for my son or daughter if they need extra help, tutoring in a class, or help writing a paper?

The first thing a student should do is to schedule an appointment during their professor’s office hours after class to see if the professor can provide extra support and answer any questions.

If a student still needs help, La Salle provides a variety of programs and resources to help students increase their chances of academic success at the University through the Center for Academic Achievement (Lawrence Building, Suite 409, 215.951.1326).

o Formally-trained La Salle students provide Subject Tutoring in nearly 100 undergraduate courses. The Center also provides group tutoring via Supplemental Instruction (SI) and Facilitated Study Groups for certain courses. Many students find SI particularly helpful as the tutors attend class, better allowing them to help students.
o Friendly and formally-trained tutors provide information about the writing process and documentation styles, as well as assistance with idea development, organization, and issues of tone and voice. Regardless of one’s writing ability, an appointment with a writing tutor can help all writers. Individual writing support is available for all students, all years, all courses, and at all stages of the writing process.
o Academic Coaching helps students become better organized, manage time more effectively, strengthen reading comprehension, study more strategically, and improve metacognition. Individual appointments (face-to-face and distance) and small-group workshops (live and online) are available to help students develop effective learning strategies and understand how to become a more successful student.

If your student is an athlete, the Academic Support for Student Athletes Office is designed to assist student athletes throughout their studies at La Salle University. Initially, the primary goal is to assist student athletes in their transition to the collegiate environment and to help them better understand the academic and athletic demands they will encounter. Through educational programming, advising, counseling, and other support services, La Salle student athletes are encouraged and supported in their pursuit of personal, academic, career, and athletic goals. Contact Christine Cahill (215.951.1696, cahillc@lasalle.edu) or Katelyn Maher Lanzilotta (215.951.1681, maher@lasalle.edu) for more information.

For more information on academic support, please check out the Center for Academic Achievement website.

Does La Salle University have banking options available on or near campus?

Yes, TruMark Financial® Credit Union is the official financial institution of La Salle University. There is a TruMark Financial branch on campus in the La Salle Union.

Does La Salle University have ATM locations for students on campus?

Yes, TruMark Financial offers five ATM locations throughout campus. ATM’s are surcharge-free if you are a TruMark Financial member. Click here to find the TruMark Financial branch. Click here to view a map of TruMark Financial ATM locations.

What are the advantages to banking with TruMark Financial?

TruMark Financial offers a branch and ATMs conveniently located on campus. Plus:
• Checking account with premium benefits
o No monthly maintenance fees and no minimum monthly balance requirement
o Interest paid monthly
o Free checks
o Free debit card with rewards (CURewards® points can be redeemed for gift cards and more)
• Ability to send money to your student via: Popmoney, Venmo, and PayPal.

We do not live in Philadelphia, am I eligible to be a TruMark Financial member?

The credit union’s field of membership includes anyone who lives, works, worships, volunteers, or goes to school in the Southeastern Pennsylvania counties of Bucks, Chester, Delaware, Montgomery, and Philadelphia. All La Salle University students are eligible for membership.

My student prefers to do their banking via the phone or computer. Are these options available with TruMark Financial?

TruMark Financial offers free online banking and a mobile app to easily: Check balances, transfer funds, access CURewards account, view statements, pay bills, and more.
TruMark Financial’s mobile app also features:
• Mobile deposit – deposit checks by taking a picture
• Touch ID login – access your account with one touch
• Lock/unlock your debit card if lost or stolen
• Quick balance – check your balance without logging in

How does my student look for a job on campus? How does work study work for students?

All on campus jobs are posted with the Career Center through HandshakeHandshake is La Salle’s job and internship platform that includes positions on campus and at locations throughout the Philadelphia region, the United States, and beyond.  Logging into Handshake is easy!  Students can go to the portal and click on tools.

Federal Work-Study is a need-based employment program administered by the University.  Priority is given to full-time students who apply on time.  If a student is not eligible for Federal Work-Study, he/she still has the opportunity to work part-time on campus in a Budget job.  Budget jobs are part-time positions on campus that are open to all students, regardless of financial need.

Where should I mail a card to my student and how can I send them a package?

All resident students may receive package and letter mail or deliveries by having deliveries addressed to:

Student’s Name
Student’ Campus Housing Address (e.g. St. Neumann Hall 109)
La Salle University
1900 W. Olney Avenue
Philadelphia, PA 19141

Students will receive an e-mail through their La Salle University e-mail account when a package or letter is received for their pick up. The e-mail will describe where they can pick up their item. There will be two types of pick-ups depending on package/letter demand:

1. Students will be given a one-time use code for an automated package or letter box that is available for them on the ground floor of the Union.
2. Students will be directed to the main University mail room under the bleachers on the east side of the stadium during hours when staff are available.

Are there computer labs on-campus?

The University computer lab is located on the lower level of Connelly Learning Commons. There are also computer labs in Benilde Hall, Communication Center, Founders’ Hall, Holroyd Hall, and Olney Hall for student use during posted hours when classes are not in session. Wireless network connections are available in most common areas, every classroom and in the residence halls.

What is the average class size at La Salle?

The average class size at La Salle is 19.

How many students go to La Salle? What percentage live on campus versus commuting?

La Salle has a total of over 5,500 students. Approximately 2,900 represent full-time undergrad day students and approximately 2,600 full and part-time Evening and Graduate students.

Approximately 70% of full time undergrad day students live on campus.