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Center for Academic Achievement

  1. About the Center

    1. Overview
    2. Meet the Staff
    3. Hours & Policies
    4. Working at the Center
    5. FAQ
  2. Services for Students

    1. Overview
    2. Academic Accommodations
    3. Peer Subject Tutoring
    4. Writing Tutoring
    5. Supplemental Instruction (SI)
    6. First-Year Advising
    7. Student Athletes
    8. Graduate Students
    9. Starfish
  3. Student Success Resources

    1. Overview
    2. Coaching Resources
    3. Planning Resources
    4. Learning Resources
    5. Sophomore Checklist
  4. For Faculty

    1. Overview
    2. How Faculty Can Work With Us
    3. Syllabus Language
  5. Seminars On Academic Success

    1. Overview
    2. Spring 2025 Workshops

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  1. Home
  2. Center for Academic Achievement
  3. About the Center
  4. FAQ

FAQ

Center for Academic Achievement

  1. About the Center

    1. Overview
    2. Meet the Staff
    3. Hours & Policies
    4. Working at the Center
    5. FAQ
  2. Services for Students

    1. Overview
    2. Academic Accommodations
    3. Peer Subject Tutoring
    4. Writing Tutoring
    5. Supplemental Instruction (SI)
    6. First-Year Advising
    7. Student Athletes
    8. Graduate Students
    9. Starfish
  3. Student Success Resources

    1. Overview
    2. Coaching Resources
    3. Planning Resources
    4. Learning Resources
    5. Sophomore Checklist
  4. For Faculty

    1. Overview
    2. How Faculty Can Work With Us
    3. Syllabus Language
  5. Seminars On Academic Success

    1. Overview
    2. Spring 2025 Workshops

For Students

Where is the center located?

Lawrence Administration Building, 409.

How do I schedule an appointment?

Subject Tutoring, Writing Tutoring, and Academic Coaching appointment can all be scheduled through Stafish. For step-by-step instructions, please see this handout. 

What should I do if the times available for a Subject Tutor and/or Writing Tutor do not work with my schedule?

Email tutoringsupport@lasalle.edu giving specifics of what type of tutor you are looking for and time(s) you are available to meet with a tutor. Once received, an administrator will work to try to find a tutor that can meet with you.

What do I do if a tutor doesn’t show up?

If a tutor needs to cancel an appointment due to illness or some other issue, you should receive a Starfish notification canceling the appointment. In the event the tutor does not do this and they are more than 15 minutes late, please email tutoringsupport@lasalle.edu so that an administrator can appropriately address the situation within one business day. 

Does my teacher know when I attend a tutoring, SI sessions, and/or coaching?

We do not share attendance information with faculty members unless we are collaborating with them if they require tutoring visits for the course. If, however, you wish to let your instructor know you utilized the Center, you can email tutoringsupport@lasalle.edu and directly ask for your tutoring records to be shared.

What is academic coaching?

Academic coaching is a kind of tutoring that focuses on your learning strategies, time management, and goal setting. It helps you identify areas of strength and improvement and create an action plan for overall academic success.

Why should I sign up for an academic coaching appointment?

  • You want to manage your time better and procrastinate less.
  • You want to better manage your reading load.
  • You want to study more effectively for exams.
  • You feel like you studied but did not get the exam grades you wanted.
  • You feel like you are not prioritizing your time well.
  • You want help on how to make a study guide.
  • You want to improve your note-taking.
  • You want to set goals and be accountable for them.

How do I schedule an academic coaching appointment?

You can schedule an appointment using Starfish. If none of the available appointments work with your schedule, you can email tutoringsupport@lasalle.edu to request an appointment. 

What should I do before registering for classes?

  • Check to see if you have any holds on your account (through the portal or in DegreeWorks)
  • Look at DegreeWorks and the courses offered next semester.
  • Make a list of courses to ask your adviser about during your advising appointment, including alternate courses.
  • Schedule an appointment with your adviser. Contact them if you don’t hear from them by two weeks before registration.
  • Attend your registration appointment with your adviser. Be sure to have several alternate course options in case you cannot register for your ideal schedule. Save your PIN number somewhere you can easily access it.
  • List the CRN numbers for your ideal schedule AND back up sections/courses to make sure you can quickly access them in when registration opens.
  • Check the night before or morning of your assigned registration time to make sure there are still open seats in the courses for which you were planning to register.
  • Be at a computer you trust when registration opens!

How can my first-year adviser help me?

  • Understanding major and La Salle graduation requirements
  • Helping you with course selection
  • Helping you connect with campus resources
  • Discussing your options if you are not doing well in a course
  • Exploring career options and graduate school

I have a hold. What should I do?

  • You can check your hold in Br. Luwis or DegreeWorks. DegreeWorks will list what kind of hold you have.
  • For Financial Holds, contact Student Financial Services (Lawrence Administration Building, second floor, (215) 951-1055).
  • For Medical Holds, contact the Student Health Center (St. Benilde Tower 1026, (215) 951-1565).
  • You can always email regacct@lasalle.edu if you have any questions about your holds.

I failed a course. Now what?

See if the course is offered again and has open seats in the next semester. If so, it’s ideal to repeat the failed course as soon as possible. You should register for the course you failed; consult with your adviser about what other changes may need to be made to your schedule to make sure you are taking the proper number, sequence, and combination of courses for major and University requirements.

What do I do if my class does not have a tutor?

While the Center tries to support as many classes as possible, there may occasions where no tutor exists for a particular course. If that is the case, please email tutoringsupport@lasalle.edu to let us know you would like a tutor for the course. While we may not be able to find one immediately, it will let the Center know that a tutor may be needed this semester or in the future. 

What happens during a Writing Tutoring appointment?

It depends! Tutoring is highly individualized to the needs of the student. However, all writing tutorials are highly conversational. You can expect to talk about your paper, read through it with a tutor, and receive feedback on areas of strength and opportunities for improvement.

What should I bring to a Writing Tutoring appointment?

Bring anything related to the writing assignment including a draft of the paper (hard copy or electronic), the assignment sheet, and any notes or outside sources that are important to the assignment.

Do Writing Tutors work with non-native speakers of English?

Yes! All Writing Tutors are trained to work with non-native speakers.

Can I just drop off my paper, or bring in a paper for a friend?

No, the original author of the paper must be present either in an in-person or live online tutorial session.

For Faculty

Where is the Center located?

The Center is located in the Lawrence Administration Building, Suite 409.

How do students schedule an appointment?

Subject Tutoring, Writing Tutoring, and Peer Academic Coaching appointment can all be scheduled through Stafish. For step-by-step instructions, please see this handout. 

Can I see which of my students went for tutoring?

To ensure students’ rights to privacy, we do not share attendance during the semester. A student may, however, verify their attendance by emailing tutoringsupport@lasalle.edu and asking for their tutoring records be shared. We do sometimes work with faculty who want to require students to attend writing tutoring appointments for a specific assignment. 

What should I do if a student has more than one need?

If you are unsure which of our service(s) would best suit a student, refer them to Melissa Gallagher (hediger@lasalle.edu). She will meet with the student to better understand the students’ needs and refer them to service(s) as needed.

What should I do if many students are struggling with a certain topic and/or skill?

The Center welcomes working with Faculty to address student needs. If you email us at tutoringsupport@lasalle.edu, a Center administrator will get back to you to brainstorm how you and the Center can work together to address the need.

What is the purpose of Academic Support for Student Athletes?

The Academic Support for Student-Athletes Office is designed to assist student-athletes throughout their studies at La Salle University. Initially, the primary goal is to assist student-athletes in their transition to the collegiate environment and to help them better understand the academic and athletic demands they will encounter. Through educational programming, advising, counseling and other support services, La Salle student-athletes are encouraged and supported in their pursuit of personal, academic, career, and athletic goals. La Salle student-athletes are encouraged to be actively involved in their educational process as the balance of academic and athletic achievement is fostered.

Where is Academic Support for Student Athletes located?

Academic Support for Student Athletes is located in TruMark Financial Center room 201.

What is Study Hall?

Study hall is a monitored and structured study environment where student-athletes work individually on their class assignments or with specific tutors. Staff members are present to answer any questions you may have or to assist you with any difficulties you may be encountering. Study hall is required for all new student athletes (this includes transfer students) and continuing students-athletes who have a cumulative grade point average below a 2.5. Study hall is typically offered Monday through Thursday from 9:00 AM until 9:30 PM and Friday from 9:00 AM until 4:00 PM. Study Hall is held in the Academic Achievement Center in Trumark Financial Center. Student-athletes assigned to study hall are typically held accountable for four or more hours of study hall each week and are expected to attend on a consistent basis. Weekly attendance reports are promptly given to all head coaches.

In what ways does Academic Support for Student Athletes communicate with faculty?

The staff in the Academic Support for Student-Athletes Office communicates on a regular basis with university faculty and staff. The purpose of this communication is to monitor the academic performance of our students and to be aware of any academic concerns or difficulties they may be experiencing. Academic information obtained from this communication generally comes in the form of Academic Progress Reports conducted through Starfish. The staff also communicates with faculty concerning travel due to athletic competitions. At the beginning of each athletic competition season, each head coach provides Academic Support for Student-Athletes with a team travel schedule. ASSA will prepare a PDF letter for the entire semester indicating travel times and days. Student Athletes are responsible provide these letters to each of their instructors promptly. Finally, it is the student athlete’s responsibility to remind their instructors of travel dates and arrange to make up any class work missed during their absence.

La Salle University
1900 West Olney Avenue
Philadelphia, PA 19141
Phone: (215) 951-1000
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© Copyright 2025 La Salle University
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Privacy Policy
La Salle University
1900 West Olney Avenue
Philadelphia, PA 19141
Phone: (215) 951-1000
© Copyright 2025 La Salle University
All rights reserved
Privacy Policy
  • Website Feedback
  • my.lasalle
  • Faculty and Staff Directory
  • Map and Directions
  • Accessibility
  • Employment Opportunities
  • Title IX Statement
  • Request Info
  • Visit
  • Apply
  • Give

Connect with us